Senior Systems Administrator:

Company: Element Process and Controls Ltd. Position Overview: We are seeking a highly skilled and experienced Senior Systems Administrator to serve as a senior member of our IT team. This role is responsible for the administration, maintenance, security, and continuous improvement of our Microsoft 365 environment, server infrastructure, networking systems, and cloud technologies. The successful candidate will provide technical leadership, act as an escalation point for complex issues, and work closely with the Director of IT to support organizational growth, cybersecurity initiatives, and infrastructure modernization. This position is ideal for an experienced IT professional who combines strong technical expertise with excellent problem-solving abilities and a customer-focused approach. Reports To: Director of Information Technology Location: Edmonton or Fort McMurray Employment Type: Full-Time Shift: Monday - Friday Key Responsibilities Microsoft 365 Administration • Administer and support Microsoft 365 services, including: • Entra ID (Azure AD) • Exchange Online • SharePoint Online • Microsoft Teams • OneDrive for Business • Intune • Purview and Compliance solutions • Manage licensing, tenant configuration, security policies, and governance. • Implement and maintain identity, access management, and conditional access policies. • Monitor Microsoft 365 health, usage, security posture, and performance. Infrastructure & Systems Administration • Maintain and support Windows Server environments. • Manage virtualization platforms. • Monitor and maintain server infrastructure, storage systems, backups, and disaster recovery solutions. • Plan and execute infrastructure upgrades, migrations, and modernization initiatives. Network Administration • Support and maintain LAN, WAN, wireless, VPN, and firewall technologies. • Configure and troubleshoot network switches, routers, firewalls, and network security appliances. • Monitor network performance and implement improvements to reliability and security. • Participate in network architecture planning and capacity management. Cybersecurity & Compliance • Assist in developing and maintaining security standards, policies, and procedures. • Respond to security incidents and coordinate remediation efforts. • Ensure systems are patched, monitored, and aligned with organizational security requirements. • Support regulatory compliance and security audits. Technical Leadership • Act as the highest level of technical escalation for complex infrastructure issues. • Mentor IT team members and provide technical guidance. • Contribute to IT strategy, infrastructure planning, and technology roadmaps. • Evaluate emerging technologies and recommend improvements. Project Delivery • Lead and participate in infrastructure, cloud, and Microsoft 365 projects. • Collaborate with vendors and business stakeholders. • Create and maintain technical documentation, diagrams, standards, and operating procedures. Required Qualifications • Minimum 7+ years of progressive IT infrastructure experience. • Minimum 3+ years administering Microsoft 365 environments. • Strong experience with: • Microsoft 365 Administration • Entra ID / Azure AD • Exchange Online • SharePoint Online • Intune • VMware • Networking and firewalls • Experience supporting hybrid cloud environments. • Strong troubleshooting and analytical skills. • Valid driver's license and ability to travel occasionally between locations if required. Preferred Qualifications • Technical certifications such as: • Microsoft 365 Administrator Expert • Microsoft Certified: Security Administrator • Experience with: • Azure Infrastructure • Backup and disaster recovery platforms • Kaseya stack of tools • Security and compliance frameworks • Experience working in a multi-site or enterprise environment. Core Competencies • Technical Leadership • Problem Solving • Communication Skills • Customer Service Orientation • Strategic Thinking • Project Management • Documentation and Process Improvement • Cybersecurity Awareness What Success Looks Like In this role, you will: • Ensure reliable and secure operation of all IT infrastructure systems. • Continuously improve the organization's Microsoft 365 and cloud environments. • Reduce downtime through proactive monitoring and maintenance. • Strengthen security and compliance across the technology environment. • Provide trusted technical leadership and guidance to the IT team. This position serves as a key technical leader within the IT department and plays a vital role in ensuring the stability, security, and growth of the organization's technology environment. Job Type: Full-time Benefits: • Dental care • Extended health care • Vision care Work Location: In person