ServiceNow System Administrator (Remote)
Fxinnovation
Full Job Description
Remote in Canada, administer ServiceNow with functional support, JavaScript development, and platform enhancements across scheduled 24/7 coverage. As a ServiceNow Platform Administrator at Ateko, you will support, maintain, and evolve the platform for major brands. You will manage incidents, investigate user issues, and deliver improvements. Collaboration spans development, architecture, business analysis, quality assurance, change management, delivery teams, stakeholders, and clients.
Key Responsibilities: Own ServiceNow incidents while meeting established SLAs Provide functional and technical support during scheduled rotations Analyze, troubleshoot, and follow up on reported issues Implement features and platform improvements from user stories Deploy documented, compliant change requests from stakeholders Requirements: Minimum two years of ServiceNow system administration experience Knowledge of Incident, Change, and CMDB administration Experience with ACLs, UI Policies, Business Rules, and Catalog Items ServiceNow development knowledge, including client and server-side JavaScript French and English communication; Canadian residence and scheduled 24/7 availability Apply ServiceNow administration, troubleshooting, development, and communication skills while supporting critical platform operations at Ateko.
Land Acknowledgement
The Linux Association of Canada respectfully acknowledges that our home in Saskatoon, Saskatchewan, is located on Treaty 6 Territory and the Homeland of the Métis. These lands have been home to First Nations peoples for thousands of years, including the Cree, Dakota, Nakota, and Saulteaux, who maintain deep and enduring relationships with the land and the South Saskatchewan River.
We are grateful to the First Nations and Métis peoples who have cared for these lands for generations. We honour their enduring relationship with the land, their cultures, histories, and contributions, and we offer our respect and sincere gratitude as we live, work, learn, and build community here.