DevOps & Software Engineer

Remote in Canada. Work hours east Coast 8 - 5pm (EST), can work EST or PST hours. We are looking for a developer with strong Software Engineering and DevOps experience to support, document, and maintain products. The ideal candidate will ensure continuous operation of critical software, create comprehensive technical documentation that can be shared across the team, and improve deployment and software maintenance processes by implementing CI/CD best practices. Qualification: • Bachelor's degree in Computer Science or a similar field. • 5+ years of experience in software development. • Experience with full-stack models, services, and cloud deployment. • Comfortable with GCP or AWS and proficient in at least one. • Proficiency in databases, specifically NoSQL databases such as DynamoDB and MongoDB. • Experience with either Jenkins or BuildKite. • Experience with DevOps tools such as Docker, Terraform, and Linux. • Proficiency in Git and knowledge of GitHub. Preferred skills: Responsibilities: • Work with the Infrastructure and Engineering teams to maintain these products, keeping them secure, bug-free, and compliant with Platform policies. • Support the Customer Success team in troubleshooting customer issues and fixing or patching software as needed. • Familiarize yourself with the end-to-end architecture of both products. • Reverse engineer and document system architecture that can be shared across the team. • Manage cloud infrastructure and drive DevOps best practices for maintaining the CI/CD pipeline for these products. • Perform regular patching, security updates, and performance tuning of software products