Client Service Manager (Permanent, Full-Time)

Coordinate client services for Homeward Bound Oakdale in Prince Albert, using administrative efficiency, confidentiality, and community resource knowledge. This is full-time, permanent work. The Client Services Coordinator supports the Homeward Bound Oakdale Program at YWCA Prince Albert. The position connects clients with services and liaises with management, coordinators, Homecare, Mental Health, Addictions, and partner agencies. Strong organizational, administrative, and time management abilities support accurate records, intakes, appointments, and client files. Key Responsibilities: Serve as the client services telephone contact Monday through Friday Coordinate intakes, client forms, orientations, and appointment expectations Maintain confidential client files, databases, records, and reports Liaise with partner agencies and coordinate client appointments Oversee transportation support workers and delegate client responsibilities Requirements: Experience in human services, supported housing, or disabilities and addictions Knowledge of community resources, supports, and other agencies Ability to work independently and as part of a team Strong organizational, administrative, and time management abilities Successful YWCA security clearance and vulnerable sector check Support Homeward Bound Oakdale clients through organized coordination, confidential records, community connections, and accurate administrative services.