Full Job Description
Job Description:
• Communicate with and handle client requests
• Handle client system alerts
• Conduct client system patching and health checks
• Perform deployments using Standard Operating Procedures (SOPs)
• Onboard new clients and create infrastructure improvement roadmaps
• Track time for all hours worked
• Work some after-hours
• Collaborate with the team and serve the customer base
• Solve technical problems with clients’ businesses in mind
• Maintain strong customer relationships
Requirements:
• Advanced knowledge of Linux-based operating systems
• Advanced knowledge of networking
• Experience using AWS, Azure, Google Cloud, and DigitalOcean
• Ability to debug Unix-based operating systems and IP-based networking at a very low level
• Experience with RHEL and Debian-based Linux distributions
• Experience debugging container-based workloads and runtime tooling, including LXC/D, Docker, and Podman
• Experience with container orchestration systems, including Kubernetes and Docker Swarm
• Experience with Linux-based hypervisor systems and related tooling, including KVM, Xen/XCP-ng, and Proxmox
• Good scripting skills with Bash and Python
• 5+ years of experience performing the listed work
• Willingness to work some after-hours
• Canadian citizenship or permanent residency in Canada
• 2-year technical diploma (CIS or CS) or greater listed as extra awesome
• Certifications on AWS, Azure, Kubernetes, RHEL, or similar platforms listed as extra awesome
Benefits:
• Flexible work schedule (fully remote)
• Paid dedicated server to tinker and play with
• Autonomy
• Culture encouraging personal and professional development
• Opportunities to work with world-class talent
• Dedicated mentors
• Career growth, learning, and development opportunities