DevOps Engineer - Full-Time job - Remote

Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together. Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process All official communication comes from @practicebetter.We will never ask you to purchase equipment, software, or gift cards Verify any suspicious outreach by contacting us directly at View email address on jobs.jobcopilot.com you for helping us keep our hiring process safe and transparent. We are on a mission to build an industry-leading product on a strong foundation built by a world-class engineering, product, and design team! We seek an Intermediate DevOps Engineer to join our growing Engineering team. In this role you will be responsible for designing, implementing, and maintaining scalable and reliable infrastructure and systems, ensuring the highest levels of availability and performance for our platform. The ideal candidate should have a deep understanding of cloud technologies and automation and a proven track record of building and managing complex distributed systems. If you are a results-oriented DevOps Engineer who takes pride in their work, is obsessed about reliability, performance, security, and quality, and thrives in a fast-paced, collaborative environment, and you enjoy driving and owning your work - we want to hear from you! Note: Practice Better is a remote-first company with team members across North America. CI/CD : Build and improve robust CI/CD pipelines for engineers to release with minimal friction and high confidence Monitor, analyze, and optimize system performance, availability, reliability, and security, proactively identifying and mitigating potential issues before they impact users Incident Response and Resolution : Participate in incident response efforts and training, ensuring timely resolution of incidents and conducting post-mortem analysis to identify root causes and prevent recurrence Implement best practices and patterns around operating our systems through defining and enforcing rigorous SLAs for availability, performance and security Capacity Planning : Collaborate with cross-functional teams to forecast capacity requirements and scale infrastructure to meet growing demand, optimizing resource utilization and cost efficiency Implement security best practices and compliance standards, ensuring the integrity and confidentiality of data and systems Continuous Improvement : Drive a culture of continuous improvement, implementing new technologies and processes to enhance system reliability, scalability, and efficiency Bachelor’s degree in Computer Science or a related technical field You have 4-6+ years of experience in DevOps engineering or a similar role, with a strong focus on building and maintaining highly available, scalable, and secure systems Strong scripting and programming skills Proficiency in cloud platforms, in particular AWS, with hands-on experience in infrastructure provisioning and management tools like Terraform/OpenTofu Experience working in Windows, Linux environments Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, ELK stack, or similar NET, AngularJS/jquery, Angular, and TypeScript • [Mobile] Cordova, Java, Objective-C • MongoDB, S3, SQS, Lambda - AWS • CoffeeScript, Puma, Ruby on Rails • At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team. Anticipated Salary Range (Canada): $110,000 - $120,000 CAD Our goal is to provide total rewards that support both your professional growth and personal well-being. The range above reflects our expected compensation for this role, based on current market data. We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends. Remote-First, Connected Culture Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter. Unlimited vacation, built on trust, clear expectations, and real support for taking time off • Comprehensive health and dental benefits from day 1 • $500 annual Home Office Allowance to set up a productive remote workspace • Sprout Family: personalized support for family-building and fertility journeys • Inkblot: confidential, digital mental health support from licensed professionals • Company-wide holiday closure in December • Regular virtual company-wide events, lunches, and team socials to stay connected You are part of a mission-driven community dedicated to helping others thrive. We believe great culture and great performance go hand in hand. Our Commitment to Diversity, Equity & Belonging We are committed to building a workplace where everyone can do the best work of their careers. Accommodations are available throughout the interview process upon request. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide. Official Recruitment Notice & AI at Practice Better All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at View email address on jobs.jobcopilot.com in Recruitment at Practice Better We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. What AI doesn’t do is make decisions. We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.